YouPlay.com - your home for puzzles online
Puzzles for your publication or website. Free puzzles also availableVisit the Lovatts United Kingdom and Europe home pageVisit the Lovatts New Zealand home pageYou are visiting Lovatts Australasia - Australia and New Zealand

Website Enquiries


Problems viewing/playing Lovatts online puzzles?

If you are experiencing problems viewing or playing Lovatts online puzzles, we recommend you update your Flash Player to the latest version. Free download here: http://get.adobe.com/flashplayer/.

Once installed, return to the puzzle page to see if the problem has been resolved. If not, you may need to clear your browser’s cache (history of pages visited). Here is a Wiki article outlining the steps you’ll need to take in popular browsers: http://www.wikihow.com/Clear-Your-Browser’s-Cache

Problem still unresolved?
Try uninstalling and then reinstalling your Flash Player. Steps to uninstall Flash on Windows or Mac can be found here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Unable to view our puzzles on an iPad, mobile or other handheld device?

Unfortunately Flash, the program used to build our puzzles, is not supported; so you’ll be unable to view or play our puzzles. This applies not only to the Lovatts websites, but also to all Flash content appearing on the Web. We’re in the process of building multi-platform compatible puzzles which will be viewable and playable on most devices (including iOS and Android), however we’re still a few weeks/months away from launch.

If you own an iPad and would like a taste of how our puzzles will function, we’ve already released a range of interactive Crossword and Wordsearch books on the iBookstore. Free samples are available now for downloading. Click here for more information.

How to switch off the new ‘Trivia Hints’ in Lovatts Crosswords:

If you’d like to deactivate the ‘Trivia Hints‘ component of our online puzzles, select ‘Options‘ from the top menu of the game screen and where ‘Use Trivia Hints‘ appears, select ‘No‘.

Still haven’t answered your query?

Please get in touch using the contact form provided here. Your enquiry will be directed to our website and technical support team:

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Your Message (Please provide as much information as possible. If you are reporting a problem with a YouPlay puzzle, please lodge a support ticket here: Contact YouPlay, else specify below the issue relates to YouPlay. Thank you!)


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